Privacy Policy

1. Information We May Collect

The information collected depends on how you interact with Mustang Auto Spare.

Information you voluntarily provide may include:

• Name
• Email address
• Telephone number
• Billing address
• Shipping address
• Order details
• Product inquiries
• Vehicle information supplied for fitment assistance
• Messages submitted through contact forms

2. Order Information

When you place an order, information may be collected as necessary to process and fulfill the transaction.

This can include the products ordered, order value, shipping information, billing information, transaction status and related customer communications.

Order records may also be retained where reasonably necessary for accounting, tax, fraud-prevention, customer-service, warranty and legal purposes.

3. Payment Information

Payments may be processed through third-party payment processors or financial-service providers.

Depending on the payment method, the payment provider may collect information necessary to authorize and process the transaction.

Mustang Auto Spare does not necessarily receive or store complete payment-card credentials when those details are processed directly by a third-party provider.

4. Vehicle Information

Customers may voluntarily provide information about their vehicle when requesting help identifying a compatible Mustang part.

This information may include:

• Model year
• Vehicle model
• Trim level
• Engine
• Transmission type
• Part numbers
• VIN or portions of a VIN when relevant

Vehicle information is used primarily to assist with product identification and compatibility questions.

5. Information Collected Automatically

When visitors use the website, certain technical information may be collected automatically by the website, hosting provider, security services or analytics tools.

This may include:

• IP address
• Browser type
• Device type
• Operating system
• Referring website
• Pages viewed
• Approximate geographic region
• Date and time of visits
• Website interaction information

6. Cookies

MustangAutoSpare.com may use cookies and similar technologies to support website functionality, remember preferences, maintain shopping-cart sessions, analyze website activity and improve user experience.

Cookies are small data files stored on or associated with a visitor’s device.

Some cookies may be necessary for the website to function correctly, while others may support analytics or other optional services.

7. Shopping Cart & Checkout

Cookies or session technologies may be used to remember the products in a visitor’s cart, maintain checkout activity and support the completion of an order.

Blocking necessary cookies may cause some shopping-cart or checkout functionality to operate incorrectly.

8. Analytics

We may use website analytics services to understand how visitors find and use MustangAutoSpare.com.

Analytics data may help us evaluate page performance, product interest, traffic sources and website usability.

The exact information collected depends on the analytics technologies enabled on the website.

9. How We May Use Personal Information

Information may be used for legitimate business purposes, including:

• Processing customer orders
• Arranging shipment and delivery
• Providing tracking information
• Responding to customer inquiries
• Providing product and fitment assistance
• Processing returns and refunds
• Reviewing warranty claims
• Preventing fraud and unauthorized transactions
• Operating and securing the website
• Improving products and services
• Maintaining business and tax records
• Complying with applicable legal obligations

10. Customer Communications

We may use contact information supplied by a customer to communicate about an order, payment, shipment, return, warranty request or product inquiry.

Transactional communications may be necessary to complete or support a customer’s purchase.

11. Marketing Communications

If Mustang Auto Spare offers promotional email, newsletters or similar marketing communications, customers may receive them where permitted by law and where the required consent or other lawful basis exists.

Marketing messages should provide a method to unsubscribe or otherwise manage future promotional communications where required.

12. Service Providers

Mustang Auto Spare may use third-party companies or service providers to help operate the business and website.

These may include providers involved with:

• Website hosting
• Payment processing
• Shipping and freight
• Email delivery
• Website security
• Analytics
• Fraud prevention
• Customer support
• Data storage and backups

These providers may receive information reasonably necessary to perform their services.

13. Shipping Companies

Customer information may be shared with parcel carriers, freight companies or logistics providers when necessary to deliver an order.

This may include the recipient’s name, delivery address, telephone number, email address and shipment details.

For more information regarding delivery, review our Shipping Policy.

14. Fraud Prevention & Security

Information may be used to identify potentially fraudulent orders, unauthorized payment attempts, malicious website activity and other security risks.

High-value or unusual transactions may be reviewed before fulfillment.

15. Legal Disclosures

Information may be disclosed when reasonably necessary to comply with applicable law, court orders, lawful government requests or legal processes.

Information may also be used or disclosed where reasonably necessary to protect the rights, property, security or legitimate interests of Mustang Auto Spare, customers or others, subject to applicable law.

16. Sale or Transfer of Business

If Mustang Auto Spare is involved in a merger, acquisition, restructuring, financing, sale of assets or similar business transaction, information may be transferred as part of that transaction where permitted by applicable law.

17. Data Retention

Personal information may be retained for as long as reasonably necessary for the purpose for which it was collected and to meet legitimate operational, accounting, tax, fraud-prevention, warranty and legal requirements.

Different types of records may be retained for different periods depending on their purpose.

18. Data Security

Reasonable administrative, technical and organizational measures may be used to help protect personal information against unauthorized access, misuse, loss or disclosure.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

Customers should also protect their own devices, passwords and account credentials.

19. Third-Party Websites

MustangAutoSpare.com may contain links to websites, services or payment platforms operated by third parties.

Mustang Auto Spare does not control the privacy practices of independent third-party websites.

Customers should review the privacy policies of those services before providing personal information directly to them.

20. Social Media

If customers interact with Mustang Auto Spare through social-media platforms, those platforms may collect information according to their own privacy policies.

Information posted publicly on social media may be visible to other users and should not be treated as private communication.

21. Children’s Privacy

MustangAutoSpare.com is intended for customers purchasing automotive parts and is not directed toward young children.

We do not knowingly seek to collect personal information from children where such collection would violate applicable law.

22. Your Privacy Rights

Depending on where you live and the laws that apply, you may have certain rights regarding your personal information.

These rights may include the ability to:

• Request access to certain personal information
• Request correction of inaccurate information
• Request deletion in certain circumstances
• Request information about how data is used
• Opt out of certain marketing communications
• Exercise other rights provided by applicable law

Rights and exceptions vary by jurisdiction.

23. Requests Regarding Your Information

To submit a privacy-related request, visit our Contact Us page and provide enough information for us to understand the request.

We may need to reasonably verify the identity of the person making the request before providing, correcting or deleting certain information.

24. Do Not Track & Browser Controls

Browsers and devices may provide controls that allow users to block or limit certain cookies or tracking technologies.

The effectiveness of these controls depends on the browser, device and technologies used by the website.

25. International Visitors

Mustang Auto Spare is based in Richmond, Virginia, United States.

Customers accessing the website from outside the United States should understand that information may be processed or stored in jurisdictions with privacy laws different from those in their home country, subject to applicable legal requirements.

26. Order Policies

Information related to purchases may also be handled in accordance with our other customer policies.

Please review:

• Shipping Policy
• Returns & Refund Policy
• Warranty Policy
• Terms & Conditions

27. Changes To This Privacy Policy

Mustang Auto Spare may update this Privacy Policy when business practices, technology or legal requirements change.

The revised policy will be posted on this page. Material changes may be highlighted where appropriate.

28. Contact Mustang Auto Spare

If you have questions regarding this Privacy Policy or how your information is handled, please visit our Contact Us page.

Mustang Auto Spare is based in Richmond, Virginia.